Implementation & Supervision 

THE PROBLEM

​

You can have a great plan (NLA), but plans don’t execute themselves. In most salons, new standards collapse within 2–3 weeks: staff slide back into old habits, waste returns, hygiene routines loosen, service time increases, and customer experience becomes inconsistent—especially when the owner is busy or not on-site.

​

THE SOLUTION

​

Narvance doesn’t just design the system—we install it and keep it alive.
In Phase 3, we act as your Implementation Partner. We supervise execution on the floor, coach your team in real time, and track the numbers—so your salon runs cleaner, faster, and more profitably across every department (Hair, Nails, Facial, Waxing, Makeup, Massage, Pedicure).

​

What We Do (4-Layer Execution)

​

1) On-Floor Rollout (Enforcement)
We verify your SOP-Lite standards are followed during real shifts. We correct errors on the spot, remove bottlenecks, and prevent “back to old habits.”

2) Customer Experience Control
We coach staff behavior and service consistency: greeting, consultation flow, professionalism, and complaint handling—so every guest receives a consistent standard.

3) Hygiene & Compliance Discipline (Dubai-Aligned Readiness)
We reinforce sanitation routines, waste segregation practices, and daily logs to keep operations organized and inspection-ready (without unrealistic “guarantee” claims).

4) KPI Tracking & Owner Reporting
Weekly review of the KPIs that protect profit: service time, rework rate, product/consumables control, laundry/DEWA drivers, hygiene completion. You receive a short Owner Report: what improved, what slipped, and what we fix next week.

​

Monthly Packages (Choose Your Intensity)

​

Minimum Commitment: 2 Months (to lock habits properly)

​

Option A: Remote Accountability (Maintenance Mode)

​

For salons with strong internal managers who need expert oversight.

• Weekly KPI review + Owner Report

• Limited WhatsApp support (operational questions only)
  1,490 AED / Month ​    

​​

Option B: Hybrid Supervision (The Standard) ⭐ Most Popular

​

The best balance of enforcement and tracking.

• 1× weekly on-site visit (Half-Day, up to 4 hours)

• Staff coaching on the floor + hygiene/waste spot-check

• KPI tracking + Owner Report
  4,900 AED / Month

​​

Option C: Intensive Lock-In (Turnaround Mode) — Limited

​

For large salons or teams that need heavier correction.

• 2× weekly on-site visits (Half-Day each, up to 4 hours)

• Deeper retraining + tighter enforcement

• KPI tracking + Owner Report
  7,900 AED / Month

​​

Clear Boundaries (So This Works and Scales)

​

• On-site time is capped per visit. Extra time is available as a paid add-on.

• WhatsApp support is limited to operational questions (not 24/7 management).

• A designated salon point-person (manager/supervisor) is required for daily follow-through.

• We enforce the system—we do not replace HR, staff scheduling, or purchasing unless separately contracted.

​

​

Don’t let your NLA investment fade after two weeks.
Narvance stays to enforce the change—so your salon performance becomes consistent, measurable, and profitable.